Email not recognized

There are a couple of reasons why the system may not be recognizing your email.

First, make sure you are logging in with the email address you used to make your purchase.

Sometimes accounts become associated with the email address attached to their payment method.  (Paypal, ApplePay, etc...)

You can also try:

Please try clearing your browser history/cache prior to logging in.

This is a quick and easy way to troubleshoot any technical difficulties you may be experiencing!

To access your account, simply log in here:

If you are still having difficulties accessing your account, please send us a screenshot of what you see when you log in so that we may better assist you.

Feb 10, 2023

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