Welcome to Our Help Site

• My recent purchase is not showing up in my programs

• Can't log in
• Email not recognized
• How do I change my password?

• How do I access my program?
• How do I find the programs I've purchased
• How do I get to day 2?
• How do I login to my account?
• I cannot log in to my account?
• I cannot see my new purchase in my account?
• My account shows "No programs associated with this account"

See all articles in Program Access →

• 2024 Summer Slim & Sculpt Challenge
• New Year New You Transformation Challenge 2024
• New Year New You Transformation Challenge 2025
• September Slim Down Challenge 2023
• Slim and Sculpt Transformation Challenge 2023

• Where is the bonus Fall Transformation workouts for the 21 Day New Year New You Challenge?

• Are there modifications if you are unable to do some of the movements? 
• Do I get lifetime access?
• Do I need any equipment? 
• Do we need Facebook for this program? 
• I already have PowerAbs and PHIIT, why do I need 21Strong?
• Is there a warm up before each workout? 
• Should I combine this with other programs? 

See all articles in 21Strong →

• How do I contact your Customer Service team?
• What is your refund / exchange policy?

• Can I do this program alongside PowerAbs for Moms? 
• Is this more of a high intensity program or will it include lifting weights like the PHIIT Strength and Super PHIIT programs? 
• Is this program less challenging than PHIIT?
• Is this program only for new moms?
• Is this suitable for expectant moms?
• What is PHIIT Mom?
• Where can I find the workout calendar? 

See all articles in PHIIT Mom →

• Are there modifications if you are unable to do some of the movements? 
• Do I need any equipment? 
• Do we need Facebook for this program? 
• How long are the workouts? 
• How many workouts are in the program? 
• Is there a warm up before each workout? 
• Should I combine this with other programs? 

See all articles in PHIIT Strength Pro →

• Are there modifications if you are unable to do some of the movements? 
• Are the workouts repeated from previous programs?
• Do I get lifetime access?
• Do I need any equipment? 
• Do we need Facebook for this program? 
• How is Super PHIIT different from PHIITTER?
• I already have PHIIT. Why do I need to do PHITTER?

See all articles in PHIITTER →

• Are there modifications if you are unable to do some of the movements?
• Are the workouts repeated from previous programs?
• Do I get lifetime access?
• Do I need any equipment?
• Do we need Facebook for this program?
• How is Super PHIIT different from PHIITTEST?
• I already have PHIIT. Why do I need to do PHITTER and PHIITTEST?

See all articles in PHIITTEST →

• 21Strong Pro
• Can I access my workouts offline?
• Can I enter the Before and After Competition if I'm doing a different PowerAbs program?
• Changes to Membership - Silver
• Does my account expire?
• Do the programs need equipment?
• Do you have a referral program?

See all articles in Program Information →

• Black Friday $11.11 Sale! (2023)
• International Self Care Day Sale 2023
• Mother's Day Sale
• Spring BOGO Sale!
• Summer Flash Sale BOGO 2023
• Valentine's Day $11.11 Sale! (2025)
• Women Strong Sale for International Women's Day

• Spring Flash Sale 2023

• Best of VIP!

• New PowerAbs! FAQ

• September Slim Down Challenge 2024 FAQ

• Vaulted Programs Frequently Asked Questions